As part of our commitment to quality, Ashbrook has achieved accreditation to ISO 9001, the internationally recognised quality management standard. Within our quality management system, there are documented policies and procedures which we follow to ensure that all projects are delivered to consistently high standards. We are externally audited annually to ensure our adherence to the standard.
Ashbrook is an MRS Company Partner and is in the Market Research Buyers’ Guide. This means that our researchers are regulated and follow MRS’s ethical Code of Conduct.
Ashbrook has been accredited by the Poverty Alliance as a Living Wage Employer. This officially recognises our on-going commitment to paying our staff at least the living wage. The living wage is the amount a person should receive to cover their basic costs of living in the UK.
Ashbrook has signed up to the Scottish Business Pledge. This is a values-led partnership between Government and business. It is a shared ambition of boosting productivity, competitiveness, sustainable employment, and workforce engagement and development.
Ashbrook is certified to the Cyber Essentials Scheme. This scheme has been developed by the UK Government and industry to define a standard which outlines basic controls all organisations should implement to mitigate the risk from common internet-based threats.
“Ashbrook Research and Consultancy Limited provided a first class consultancy service for us on a refreshed Perception Study. Communication was excellent – before, during and after the project. All activity was logged systematically and reports created were professional and on time. Throughout the process Ashbrook staff were professional, helpful and friendly and I would look forward to working with the company again.”