Overview

Ashbrook Research & Consultancy Ltd is a Market Research agency.  Providing us with personal opinions and information is an act of trust – we take our responsibilities for this trust very seriously and welcome any comments from users regarding the privacy of their information.

This Privacy Policy covers: 

  • Information we collect
  • Use of your information
  • How to change or deactivate your information
  • Who we are

Information We Collect

Ashbrook Research & Consultancy Ltd collects data that is both personally identifiable and unidentifiable by voluntary completion by visitors to our surveys on our website and clients’ website(s). 

In order to comply with the Market Research Society Code of Conduct for internet surveys, respondents must be over 16 years of age. 

Use of Information

Personal information will never be sold, shared or rented by Ashbrook without prior consent.  It should be noted that, because Ashbrook does not control the privacy practices of our clients, we advise that you read and understand their privacy policies. 

Ashbrook remains the sole owner of the information collected.  We share aggregated demographic information with our partners and clients; this is not liked to any personal information that can identify an individual person or organisation. 

Surveys & Panels

Where information is volunteered and subsequently collected that can identify the respondents, this is used to provide insights and information that allow our clients to create more efficient and effective products and services to their customers.  No contact will be made to individual respondents unless specifically authorised by that respondent. 

Competitions & Draws

Where individual information is required to identify a winner of a competition or draw, this may be revealed to the appropriate client.  Please refer to individual competition rules which will refer to the requirements for publicity of winner’s names. 

Security and Storage of Information Collected

Ashbrook are committed to maintaining the security of the data we collect and have appropriate security measures in place to protect against loss, misuse or alteration of such information.  Employees or agents of Ashbrook can only access data by use of authorised user name and passwords. 

Ashbrook acknowledges and firmly supports the following laws and codes: 

  • Data Protection Act 1998
  • Market Research Society’s (MRS) Code of Conduct

Amending or Deleting Information Held by Ashbrook

If you would like to change or deactivate the information you have submitted, please send a request to enquiries@ashbrookresearch.co.uk.  We will carry out any request within a reasonable amount of time, unless we are required or authorised by law not to do so. 

Changes to The Privacy Policy

To fully protect your privacy, we reserve the right to amend this policy at any time, and for any reason.  We will post the amended terms on this website as they occur and encourage you to frequently check for updates.  The Privacy Policy was amended on 20 September 2017. 

No Contract or Liability

Nothing contained in this policy is intended to create a contract or agreement between Ashbrook and any user providing identifiable information in any form, whether visiting this site or any client website.  Jurisdiction for this agreement will be held under Scottish Law.  We will take all necessary steps to comply with this privacy policy.  However, to the extent permitted by law, nothing in this policy is intended to hold Ashbrook liable for any failure to comply with this policy. 

Transferring Information

You consent to us transferring your personal data to other companies in and out of the EEA only for the purposes mentioned above.  We shall endeavour to ensure that your personal data is kept confidential and secure. 

Sale of Ashbrook Or Other Related Organisations

Please note that if Ashbrook or any of its lines of business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer information database could be transferred as part of that transaction and your information accessed by such successor or purchaser. 

Who We Are

We are Ashbrook Research & Consultancy Ltd whose place of work is Floor 5 52 St Enoch Square, Glasgow, G1 4AA Tel:  0141 226 3798 – Registered in Scotland number SC 161707.

Questions regarding this policy or the implementation can be directed to enquiries@ashbrookresearch.co.uk 

Testimonials

Don't take our word for it

“Ashbrook Research and Consultancy Limited provided a first class consultancy service for us on a refreshed Perception Study.  Communication was excellent – before, during and after the project.  All activity was logged systematically and reports created were professional and on time.  Throughout the process Ashbrook staff were professional, helpful and friendly and I would look forward to working with the company again.”

Billy Scott

Key Sector Manager: Engineering

Skills Development Scotland

Read More Testimonials

Organisational Standards